| 1.
|
Why the numbers
change to 8 digits? |
Ans. |
To make the dialing
plan more customer friendly i.e. one
access code for one operator and to
prepare the capacity for next ten years
and more, both for the mobile and fixed
line markets. |
 |
| 2. |
What is the advantage
to cellular user? |
| Ans.
|
To create more capacity
in the Numbering Plan to facilitate
service providers to expand their customer
base without going into the hassle of
introducing new access codes |
|
| 3.
|
Will I still be
charge the same on local, NWD and IDD? |
Ans.
|
Yes, there is no change
in the charging regime |
|
| 4.
|
What do I do for
further details? |
Ans.
|
Please call instaphone
24 hrs helpline *777 or visit instaphone
service & sale centers and web site
www.instaphone.com |
|
| 5. |
What
will happen to my current security
deposit / Credit limit or any change
in the account status? |
Ans.
|
No change in the account
status |
|
| 6.
|
What
will happen in case of call transfer
/ diversion / conference calling? |
Ans.
|
No change (same as
the existing procedure) |
|
| 7.
|
Will it affect on
value added services? |
Ans.
|
No |
|
| 8.
|
Will it affect on
free packages? |
Ans.
|
There is no affect
on free packages |
|
| 9.
|
How the callers
call, from outside Pakistan? |
Ans.
|
Just add 364 before
dialing desired number. (For e.g. 00
92 364 4505552) |
|
| 10.
|
How the outside
Pakistan callers know my new number? |
Ans.
|
Through an INBOUND
IVR recording which will inform about
the new code |
|
| 11. |
What should be the
set Naming / Programming procedure for
old and new numbers? |
Ans.
|
There is no change
in Naming / programming. This will be
done at switch level |
|
| 12.
|
Is there any change
in system id and country code in set
naming? |
Ans.
|
No change |
|
| 13.
|
Is there any IVR
on dialing with 0320? |
Ans.
|
Yes |
|
| 14.
|
Will the new code
update in IVR when any one dials to
other network? |
Ans.
|
Yes |
|
| 15. |
What
will be the actual recording from
InstaPhone on dialing 0320 (if IVR
Available)? |
Ans.
|
Please visit Instaphone
web site www.instaphone.com
|
|
| 16.
|
Instaphone ported
out numbers will also be changed to
0364? |
Ans.
|
Yes |
|
| 17.
|
Is it necessary
to dial number with prefix (036)? |
Ans.
|
It will not be must
to dial prefix with same network calls
i.e. Insta to Insta |
|
| 18.
|
Port in number to
InstaPhone needs to be reprogram? |
Ans.
|
No |
|
| 19.
|
Is it necessary
to ESN the numbers after changing the
code? |
Ans.
|
No |
|
| 20.
|
Is it necessary
to NAM the set after changing the code? |
Ans.
|
No |
|
| 21. |
If
any number don’t reprogram what
will be the recording on dialing that
number? |
Ans.
|
No recording |
|
| 22.
|
Old disconnected
numbers will also change to new code? |
Ans.
|
In case of reconnection,
old disconnected numbers will also change
to new code |
|
23.
|
Does an INSTA number
need to be reprogrammed after the implementation
of new code? |
|
Ans. |
No |
|
| 24.
|
For how many days
will a subscriber receive calls with
both codes? |
Ans.
|
Implementation of
new code 0364 will be effective from
1st of April 2008.
In continuation of the above, 0320 will
work parallel till 30th June, 2008 |
|
| 25.
|
What is this change? |
Ans.
|
A mobile number
consists of 2 parts. Access code which
is currently 4 digits (e.g. 0320) and
subscriber number which is currently
7 digits (xxx-xxxx). The changes proposed
will make access code as 3 digits and
subscriber number as 8 digits |
| |
|
Karachi May 3, 2005